Privacy Policy

PREGO (BRISTOL) LIMITED

Company Number: 07175957

Registered Office: Northumbria House 62/64 Northumbria Drive Henleaze Bristol BS9 4HW

Trading Address: Prego Bar & Kitchen 7 North View Westbury Park Bristol BS6 7PT

Email: info@pregobar.co.uk

Telephone: 01179 730496

We may collect and process the following personal information:

• Name

• Email address

• Mobile telephone number

• Reservation details

• Information submitted through contact forms

• Newsletter subscription preferences

• Communications with us

• Technical information such as IP address, browser type, device information and website usage data

We use your information to:

• Manage and confirm reservations

• Contact you regarding bookings or enquiries

• Send reservation confirmations and reminders

• Respond to customer enquiries

• Improve our website and services

• Monitor website performance and security

• Send marketing communications where you have chosen to receive them

• Comply with legal and regulatory obligations

We process personal data under one or more of the following lawful bases:

• Performance of a contract (for example, managing a reservation)

• Legitimate business interests

• Compliance with legal obligations

• Consent, where required

Online reservations are processed through ResDiary.

When making a reservation, you may be asked to provide your name, mobile telephone number and email address. This information is used to manage your booking, send confirmations and communicate with you regarding your reservation.

We may receive reservation information from ResDiary in order to administer and fulfil bookings

If you choose to opt in, we may send information about promotions, special offers, events and restaurant news.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We will only send marketing communications where you have provided consent or where otherwise permitted by applicable law.

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, booking systems, website hosting, analytics services and email marketing platforms.

These providers are required to process personal information securely and only for authorised purposes.

We may also disclose information where required by law

We use Google Analytics to help us understand how visitors use our website and to improve website performance and user experience.

Google Analytics collects information such as pages visited, time spent on the website and general usage patterns. This information does not directly identify individual visitors.

Where required, we will obtain consent before enabling non-essential analytics cookies.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

Our website uses cookies and similar technologies to improve functionality, provide booking services and analyse website traffic. Further information can be found in our Cookie Notice.

Under UK data protection law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Request transfer of your information where applicable

• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details above.

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date